Terms of service

These conditions govern the purchases made on the website www.amarzo.com, in accordance with the provisions of Part III, Chapter I, of the Consumer Code, D.Lgs. n. 206/2005, as amended by Legislative Decree No. 21/2014 and Legislative Decree No. 70/2003 on electronic commerce. Products purchased on www.amarzo.com are sold by:



VAT: 01528570524

with registered office in Italy: LOC. I CAPPUCCINI 48 - 53034 SIENA 

 hereinafter referred to as "Hobbyists".

Any information regarding the sale of products on the website www.amarzo.com may, in any case, be requested by sending an email to:

infoamarzo@gmail.com or by contacting the telephone number: +39 3331745685.

These conditions may be modified and the date of publication of the same on the site is equivalent to the date of entry into force.

1. Term and conditions of Sale

1.1 These General Terms and Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for movable tangible goods indicated on www.amarzo.com between the users of www.amarzo.com and the Seller.

1.2 The products referred to in the previous paragraph are illustrated in the web pages of the site: www.amarzo.com .

1.3 The General Conditions of Sale do not regulate the provision of services or the sale of products by subjects other than the Seller that are present on www.amarzo.com through links, banners or other hyperlinks.

1.4 The Seller offers for sale, on www.amarzo.com, the products and carries out its e-commerce activities both towards consumers and other users. Consumer users ("Consumer/s") means any natural person who acts on www.amarzo.com and for purposes not related to their own commercial activity, entrepreneurial or professional possibly carried out in accordance with the provisions of D.Lgs. 6 September 2005 n. 206 (the "Consumer Code"). For the purposes of these General Conditions, the Consumer is not considered to be the person who, at the time of purchase of a Product or Service expressly indicates in the mask reserved for entering personal data to belong to the category "Companies, entities, professionals with a VAT number", at the same time entering their VAT number. If no express reference is made to the category of Consumers, the provisions of the General Terms and Conditions apply without distinction to all users who purchase Products and/or Services through the Site (the "Customers").

2. Procedure for concluding the contract

2.1 The contract between the Seller and the user of www.amarzo.com is concluded by the Buyer’s access to www.amarzo.com following the procedures indicated in the following paragraphs.

2.2 To conclude the contract of purchase of one or more products on www.amarzo.com, you must have a regular credit/debit card. The contract is concluded exclusively by filling in the exact order form in electronic format, which must be transmitted to the Seller, electronically, following the instructions.

2.3 Before proceeding with the purchase of the products, by sending the order, you must carefully read these General Conditions of Sale and the Information on the right of withdrawal, as well as print a copy or save a copy on computer support. A summary of the commercial and contractual conditions that are proposed for the purchase of the products will also be provided, which contains a reference to the General Conditions of Sale and a summary of the essential information of each product ordered with its price (including all applicable taxes or charges)means of payment which may be used to purchase each product, methods of delivery and treatment of complaints, shipping and delivery costs, any additional charges, as well as the Seller’s references and the date by which the Seller undertakes to deliver the products purchased.

2.4 In the order form, displayed immediately before the conclusion of the purchase contract, information will be provided in summary on: essential characteristics of the product, the price including applicable taxes and taxes and shipping costs. The contract is concluded when the Seller receives, electronically, the order form from the Buyer, after checking the correctness of the data relating to the order.

2.5 The order form will be stored in the database for the period necessary for the processing of orders and in any case within the terms of law.

2.6 When sending the order form, the Purchaser will be advised that such forwarding implies the obligation to pay the indicated price. Before proceeding with the transmission of the order, the Buyer will be asked to identify or correct any errors in data entry.

2.7 The language available to conclude the contract with the Seller is Italian.

2.8 Once the contract has been concluded, the order placed by the buyer will be taken over.

2.9 The Seller may refuse purchase orders that do not provide sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. The buyer will be informed in these cases that the contract is not concluded.

2.10 The delivery times indicated on the website www.amarzo.com must be considered as purely indicative and a delay compared to them, or any delivery made with subsequent split shipments do not entitle the Customer to the refusal of the delivery itself and to the request for compensation or compensation.

If the products offered for sale are no longer available or for sale at the time of accessing the website www.amarzo.com or at the time of sending the order, the seller will notify the customer promptly and in any case within thirty days of the unavailability of the product. In case of order and payment of the price, the Seller will refund the amount paid by the customer and the contract will be considered terminated.

2.11 By sending the order, the Buyer unconditionally accepts and undertakes to comply with these General Conditions of Sale. Furthermore, by sending the order, the Buyer confirms to know and accept the General Conditions of Sale and the additional information contained in www.amarzo.com including the Privacy policy.

2.12 Once the contract has been concluded, the Seller shall send by e-mail a purchase order receipt containing the General Conditions of Sale.

2.13 The product purchased on www.amarzo.com is intended exclusively for the country in which the Buyer places the order; therefore, if the Buyer places the product in another country, Buyer is responsible for placing and is required to follow the applicable regulations and restrictions both for export from the country where you purchased the product and for import into the country where you intend to bring the product.

3. Prices and guarantees

3.1 The products offered for sale on the website www.amarzo.com are all handmade products by expert Tuscan artisans, obtained from the recycling of bottles of wine already used. The products offered on the website www.amarzo.com fall within the scope of objects, so they are not for food use. 

3.2 The essential characteristics of the products are presented on www.amarzo.com within each product sheet. The images and colors of the products offered for sale may not match the real ones due to the effect of the internet browser and the monitor used. The images offered on the site for each product, moreover, may not be corresponding to the actual use. 

3.3 All sales prices of the products displayed and indicated on the website www.amarzo.com are expressed in Euro.

3.4 The prices indicated in the WEB price list of the previous point are to be understood as including VAT for EU Buyers, while for non-EU Buyers VAT is not applied (not taxable article 8 of DPR n. 633/72). Also for European companies (excluding Italy) with VAT INTRASTAT VAT is not applied (non-taxable article 41 DL 331/93). For products selected for purchase or included in the "Cart", the unit price, the total price and the total amount of VAT included, expressed in Euro or non-taxable.

3.5 All products for sale on www.amarzo.com are purely Italian handmade products. 

3.6 With regard to deliveries requested in countries outside the European Union, any customs import costs will be charged to the recipient. The Customer is therefore invited to contact the customs authorities of their country in advance to verify the costs and any import limits.

3.7 Any breakage of the pieces during transport will be taken into consideration only if the Buyer demonstrates with photographic material of the claim, sent within 5 days of receipt of the parcel by the courier in charge, to our email address: infoamarzo@gmail.com.

4. Methods of payment

4.1 Payment must be made exclusively in Euro.

4.2 Any payment by the Buyer may only be made by one of these methods: credit/debit card and PayPal. In no case will higher costs be charged than those actually incurred by the Seller, in relation to the chosen instrument.

4.3 In case of payment by credit card, the financial information will be forwarded, by encrypted protocol, to the banks that provide the related electronic payment services at a distance, without third parties being able to have access to it. Moreover, such information will never be used by the Seller except to complete the procedures related to the purchase and to issue the related refunds in case of any product returns, following the exercise of the right of withdrawal, or where it is necessary to prevent or report fraud to the police.