Returns

8. Right of withdrawal

8.1 The Right of Withdrawal applies only to consumers, that is, to natural persons acting for purposes not related to the professional, commercial and entrepreneurial activity carried out. Therefore, purchases made by retailers and companies are excluded from the right of withdrawal.

8.2 The buyer-consumer has the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within fourteen (14) days, starting from the day of receipt of the products purchased on www.amarzo.com in the ways indicated below.

8.3 To withdraw from the contract the Buyer - consumer may use the Modulo di reso 

(conforms to the standard module pursuant to art. 49, paragraph 4 of the consumer code) or draw up and send to the Seller another explicit declaration of the decision to withdraw from the contract with indication of the number and date of the order to be completed and sent directly to: infoamarzo@gmail.com or send by registered letter with acknowledgement of receipt to: Loc. i Cappuccini, 48, Colle di Val d'Elsa, 53034, Siena (Italy). In both cases the burden of proving the correct and timely exercise of the right of withdrawal will be borne by the buyer.


8.4 Once the withdrawal from the contract has been exercised, the Buyer will return the products to the Seller at: Loc. i Cappuccini, 48, Colle di Val d'Elsa, 53034, Siena (Italy), delivering them to the courier for shipment within fourteen (14) days from when the decision to withdraw from the contract was communicated to the Seller.